Reel Repair
Capt. Harry’s Fishing Supply offers reel maintenance and reel repair services for most modern Daiwa, Penn and Shimano reels, plus electric reels from Daiwa, Hooker, and Penn. Professional maintenance prevents unexpected equipment failures and extends the lifespan of your gear for your next tournament or day on the water.
Overview of Services
· Covered Models: Maintenance and repair for most current Penn, Shimano, and Daiwa and reels.
· Electric Models: Maintenance and repair available for Daiwa, Hooker, and Penn electric reels.
· Benefits: Regular cleaning and professional maintenance maximize gear lifespan and prevent unexpected on-the-water failures.
· Please include: Your name, mobile number, email and shipping address and whether you need maintenance or repair. If repair services are needed, please let us know what needs to be repaired.
· Ship to: Capt. Harry’s Fishing Supply, 8501 NW 7th Ave, Miami, FL 33150. (We recommend you purchase insurance when shipping the reel to us.)
International Shipping Policy –
This includes US Territories (USVI, Puerto Rico, etc)
International Reel Service & Shipping Policy
To help ensure smooth processing, international customers who need to send reels to Capt. Harry’s Fishing Supply for service should review the following information before shipping any package to the United States.
International Import Taxes & Duties
When you ship a reel to Capt. Harry’s Fishing Supply from outside the United States, Capt. Harry’s will be billed by the shipping carrier for U.S. import taxes, duties, and related charges associated with your shipment.
These charges may not be billed immediately. In some cases, Capt. Harry’s may receive the carrier’s invoice 1 to 7 months after your package arrives.
Why Can’t I Pay the Import Charges When I Ship?
Shipping carriers such as FedEx, UPS, DHL, and postal services will not know the final import taxes and duties at the time you send your package.
The shipment must first be processed through U.S. Customs. Once applicable charges are determined, the carrier may bill Capt. Harry’s Fishing Supply as the recipient/importer of the package.
Our Recommendation
Whenever possible, we strongly recommend bringing your reel(s) to Capt. Harry’s in person during your next visit. This can help avoid unexpected international shipping, import tax, and duty charges associated with sending reels to us from outside the United States.
If You Must Ship Your Reel(s)
If you need to ship your reel(s) to Capt. Harry’s for service, you must contact us and receive shipping instructions before sending your package.
Please email Sales@CaptHarry.com and provide:
- Shipping documents
- Complete return shipping address
- Credit card information
Important: We must receive the required information before your package arrives at Capt. Harry’s. If we have not received the necessary information before delivery, your package will be refused and returned to the sender.
10% International Shipment Processing Fee
International reel shipments accepted by Capt. Harry’s are subject to a 10% processing fee to help cover the import taxes, duties, and related costs we may incur when accepting your package.
The 10% processing fee is calculated based on the current retail value of a new, identical reel, not the value declared for the used reel being sent for service.
The processing fee will be charged to the credit card provided when we receive your package.
Please note that this policy is necessary because Capt. Harry’s may not receive the carrier’s final invoice for import taxes and duties until several months after your reel has been received and processed.
Warranty Repairs
For warranty issues, please contact the reel manufacturer directly before shipping your reel to Capt. Harry’s Fishing Supply.